As a provider of essential services to the community, Powell Clinch Utility District (PCUD) is committed to the health and safety of the public during the outbreak of the coronavirus and we are suspending disconnections for nonpayment effective immediately. This applies to all residential and small commercial accounts.

While services will not be disconnected, bills will continue to accrue. Customers can contact customer service at (865) 426-2822 or (423) 562-2795 with any questions and to learn more about payment options and assistance. In addition, customers in need can also visit our website to learn more about energy assistance programs:

Payments are still being accepted at our payment locations, but alternative payment options are encouraged and available which include: mailing a check, paying by phone, or paying online at or